167bet Privacy Policy — Your Data, Our Responsibility

Welcome to 167bet. Millions of users in Bangladesh trust us, and that trust is built on our Privacy Policy. This document explains in detail how 167bet collects your personal information, the purposes for which it is used, and how it is kept secure.

This Privacy Policy applies to the 167bet website, mobile application, and any related services. By using 167bet, you agree to all the terms of this policy. If you do not agree with any part of this policy, we recommend that you discontinue use of our services.

We may update this Privacy Policy from time to time. When changes are made, the 'Last Updated' date will be revised, and you will be notified of any significant changes.

167bet only collects information that is strictly necessary to provide services, ensure security, and meet legal obligations. The types of information collected are described below:

Information you voluntarily provide — such as messages sent via support chat, completed surveys, or participation in promotional activities — is also retained.

167bet uses your information only for specific, legitimate purposes. We never misuse your data. The main purposes for which your information is used are outlined below:

• Account management: To create, verify, and maintain your 167bet account.
• Service Delivery: For operating betting, casino games, sports booking, and other services.
• Financial transactions: For processing deposits, withdrawals, and bonuses.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal compliance: To comply with applicable laws and regulatory requirements.
• Customer Support: To respond to support queries and resolve issues.
• Service Improvement: To analyze user experience and improve the platform.
• Promotional Communications: To inform you about offers and promotions, with your consent.

167bet stores your information in secure data centers. Our servers operate in accordance with international security standards. The following policies govern how we handle data storage:

• Active Accounts: All information is retained for as long as the account remains active.
• After account closure: Due to legal obligations, information is retained for a minimum of 5 years after account closure.
• Financial records: All financial transaction records are retained for a minimum of 7 years.
• Log Files: Technical log files are generally retained for up to 12 months.

Once the data retention period expires, or upon your request where applicable, data is securely deleted or anonymized.

167bet does not sell your personal information to any third party. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Payment gateways including bKash, Nagad, and Rocket receive the information required to process transactions.
• Identity Verification Services: With regulated verification agencies as part of the KYC process.
• Law enforcement agencies: Where applicable, in compliance with court orders or government directives.
• Fraud Prevention Organizations: For investigating suspicious activity.
• Technology Partners: Technology providers that operate the platform, all working under strict confidentiality agreements.

In all such cases, data sharing is kept to the minimum necessary, and third parties are required to uphold the same standard of privacy protection.

167bet uses cookies and similar tracking technologies on its website and app. Cookies are small data files stored on your device that help the website recognize you.

• Essential cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytics Cookies: Helps analyze website usage to improve our services.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect website functionality.

167bet employs industry-leading security technology to protect your information. Our security infrastructure is built across the following layers:

• 256-Bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Real-Time Monitoring: Immediate detection of suspicious activity.
• Encrypted Password Storage: Passwords are never stored in plain text — only in hashed form.

The 167bet security team monitors systems 24/7. In the event of any data breach, we immediately notify affected users and take the necessary steps.

167bet believes every user should have full control over their own information. To that end, we provide you with the following rights:

• Right to Access: You can find out what information 167bet holds about you at any time.
• Right to Rectification: You can request correction of any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data beyond what is required by applicable legal obligations.
• Right to Restrict Processing: You can restrict how your data is used for specific purposes.
• Data Portability: You may request a copy of your stored information in a structured format.
• Right to object: You can object to certain types of data processing.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

To exercise any of these rights, please contact our support team. We typically process your request within 30 days.

167bet strictly prohibits its services for anyone under the age of 18. We do not collect information from minors, and they are not permitted to create accounts.

We follow a KYC process to verify age at registration. If we suspect an account belongs to a minor, we immediately suspend it and delete all associated data.

167bet may update this Privacy Policy from time to time. Changes may be prompted by the introduction of new services, legal updates, or improvements to our internal processes.

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of 167bet after any changes takes effect will be considered your acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with the latest policy.

If you have any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated Privacy Team. We always take your concerns seriously.

Our privacy team typically responds within 24–48 hours. For urgent requests, please write 'URGENT PRIVACY' in the subject line.